Refund policy

Step 1:  Email at khazanay@gmail.com or call our customer support representative informing that you want to return the product.

Step 2: Courier back the product to our office facility at the following address: Office# 126, Aman CED Building, IBA, Karachi University, Karachi

Step 3: Upon receiving the parcel, you will get a call from our agent.

Step 4: You can then get your money back of the same amount of the product you ordered through Easy Paisa or Bank transfer within 4 working days. We will need your Easy Paisa / Bank details via email at khazanay@gmail.com.